When Participants Can’t Agree

A Look at Conflict Resolution for Standards Development

Date: 24 August 2021

Time: 10:00am – 12:00pm EST 

Cost: $50 non-members | Free for Women in Standards Pro and SDO Members (Login to have your discount automatically applied.)

Join us for a interactive, skills building workshop on identifying, evaluating, and responding to disagreements and conflict in standards.

Attendees will discuss what happens when participants do not agree and how to navigate the process of evaluating those differing opinions and finding middle ground.

 

Virtual Workshop on Conflict Management

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Event Summary

Developing a standard involves the careful review and consideration of many differing viewpoints. With a diverse group of participants, disagreements will occur. Ensuring a supportive process to address those conflicts will lead to a stronger standard and more positive outcome.

During this workshop, attendees will discuss what happens when participants do not agree and how to navigate the process of evaluating those differing opinions and finding middle ground. Participants will gain insights and practice techniques to use when conflicts arise.

Presented by Daniel Serwer, Director, American Foreign Policy and Conflict Management at the Johns Hopkins School

Date: August 24, 2021

Time: 10:00am – 12:00pm EST

Cost: $50 non-members | Free for Women in Standards Pro and SDO Members (Login to have your discount automatically applied.)

Location: Zoom meeting, meeting details will be emailed to registrants prior to the event.

*Deadline to register: August 20th, Tickets are non-refundable*

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PHOTO WAIVER: Event will be recorded. Women in Standards reserves the right to use any photos / videos taken during the event for any lawful purpose such as: publicity, illustration, advertising, and web content.

Workshop Facilitator

Daniel Serwer Headshot

Daniel Serwer

Also a scholar at the Middle East Institute, Daniel Serwer is the author of From War to Peace in the Balkans, the Middle East and Ukraine (Palgrave MacMillan, 2019) as well as Righting the Balance (Potomac Books, November 2013), editor (with David Smock) of Facilitating Dialogue (USIP, 2012) and supervised preparation of Guiding Principles for Stabilization and Reconstruction (USIP, 2009). 

From War to Peace assesses lessons learned in the Balkans and their application to the Middle East and Ukraine. Righting the Balance focuses on how to strengthen the civilian instruments of American foreign policy to match its strong military arm. Facilitating Dialogue analyzes specific cases and best practices in getting people to talk to each other in conflict zones. Guiding Principles is the leading compilation of best practices for civilians and military in post-war state-building.

As vice president of the Centers of Innovation at the United States Institute of Peace (USIP), Serwer led teams working on rule of law, peacebuilding, religion, economics, media, technology, security sector governance and gender. He was also vice president for peace and stability operations at USIP, overseeing its peacebuilding work in Afghanistan, the Balkans, Iraq and Sudan and serving as executive director of the Hamilton/Baker Iraq Study Group.

As a minister-counselor at the U.S. Department of State, Serwer directed the European office of intelligence and research and served as U.S. special envoy and coordinator for the Bosnian Federation, mediating between Croats and Muslims and negotiating the first agreement reached at the Dayton Peace Talks; from 1990 to 1993, he was deputy chief of mission and chargé d’affaires at the U.S. Embassy in Rome, leading a major diplomatic mission through the end of the Cold War and the first Gulf War.

Serwer is a graduate of Haverford College and earned masters degrees at the University of Chicago and Princeton, where he also did his PhD in history of science.

Women in Standards Learning Series

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